Data Processing Policy

Effective Date: 2026

This Data Processing Policy explains how Villa Issen collects, processes, stores, and protects personal data.

Purpose of Processing

Personal data is processed for the following purposes:

  • Managing booking inquiries
  • Communicating with guests
  • Providing accommodation services
  • Maintaining customer records
  • Improving website functionality
  • Meeting legal obligations
Categories of Data Processed

We may process:

  • Identification data
  • Contact information
  • Reservation details
  • Guest communications
  • Technical website usage information
Legal Basis for Processing

Data processing may occur based on:

  • User consent
  • Reservation and contractual requirements
  • Legitimate business interests
  • Compliance with legal obligations
Data Security Measures

Villa Issen applies appropriate administrative, technical, and organizational safeguards to protect personal data against:

  • Unauthorized access
  • Accidental loss
  • Misuse
  • Disclosure
  • Alteration
  • Destruction
Third-Party Service Providers

We may engage trusted providers for:

  • Website hosting
  • Technical support
  • Analytics services
  • Communication systems
  • Reservation management

Such providers are required to process personal information only as necessary to perform their services.

International Data Transfers

Where personal information is transferred outside the country of collection, reasonable safeguards will be implemented to ensure adequate protection.

Data Retention

Personal information is retained only for as long as reasonably necessary to:

  • Fulfill reservation-related obligations
  • Respond to guest inquiries
  • Meet legal and regulatory requirements
  • Resolve disputes
Data Subject Rights

Individuals may request:

  • Access to personal data
  • Correction of inaccurate information
  • Deletion of personal data
  • Restriction of processing
  • Data portability where applicable
Contact Requests

Questions regarding data processing or privacy practices may be submitted through the contact information provided on the Villa Issen website.

Policy Changes

We reserve the right to update this Data Processing Policy as necessary to reflect legal, operational, or technological developments.