At Villa Atlas Issen (www.villaissen.com), your privacy matters to us. This policy explains how we collect, use, and protect your personal information, especially in line with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
1. What Information We Collect
When you visit our site or contact us, we may collect:
Personal Data: Name, email, phone number, WhatsApp number, travel dates, number of guests. Technical Data: IP address, browser type, device info, and browsing behavior via cookies or analytics tools. Communications: Messages you send via forms, email, or WhatsApp.
2. Why We Collect Your Data
We use your data to:
Respond to your inquiries and help you book your stay. Contact you via email or WhatsApp to confirm or follow up on your request. Improve website performance and user experience. Offer relevant updates, promotions, or information (only with your consent).
3. Legal Basis (GDPR Compliance)
Under the GDPR, we rely on the following legal bases:
Consent: You’ve given us permission to process your data. Contractual Necessity: To provide services you requested. Legitimate Interest: To improve our services and respond to your messages. Legal Obligation: When required by law.
4. How We Share Your Data
We do not sell your data. We may share it only when necessary:
With service providers (e.g. for email, analytics, hosting, or advertising). With legal authorities if required to comply with the law.
5. Cookies and Analytics
We use cookies to:
Keep our site running smoothly. Understand how visitors use our site (e.g. via Google Analytics, Meta Pixel). Offer you a more personalized experience.
You can manage cookies in your browser settings.
6. Your Rights Under GDPR
You have the right to:
Access your personal data. Correct or delete your data. Withdraw your consent at any time. Object to data processing for direct marketing. Request data portability. File a complaint with your local data protection authority.
To exercise these rights, contact us at:
📧 contact@villaissen.com
📱 WhatsApp: +212 6 5577 7070
7. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
9. Contact Us
If you have any concerns about your privacy or this policy, you can reach us at:
📧 Email: contact@villaissen.com
📱 WhatsApp: +212 6 5577 7070
🌐 Website: www.villaissen.com
10. Updates to This Policy
This policy may be updated from time to time. All updates will be posted here with a new “Effective Date.”
We care about your privacy and your trust. Thank you for choosing Villa Atlas Issen.
